Shipping Facts & Timeline

Below you will find accurate information about how www.typicalguitars.com handles order fulfillment and delivery. We encourage all customers to review this page before purchasing.

Warehouse Address

All orders are packed and shipped from our primary warehouse. This is also the address for any returns or written correspondence:

2115 N E St, Fort Smith, Arkansas 72901, United States

We do not use drop-shippers or third-party warehouses. Your order never passes through another company’s hands before reaching you.

Processing Time

After payment clears, we need time to prepare your order for shipment. Our standard processing time is 48 hours.

Processing includes these specific actions:

Order enters our internal system
Inventory is checked and items are located
Products are gathered from warehouse shelves
Each item is scanned to verify accuracy
Quality inspection for damage or defects
Items are placed into appropriate packaging
Protective filler is added to prevent movement
Box or envelope is sealed securely
Shipping label is generated using your address
Label is affixed to the package exterior
Package is weighed and measured
Package is moved to carrier pickup zone
Package is logged into daily carrier manifest

Processing occurs on business days only. Business days are Monday through Friday, excluding nationally observed holidays. Weekends do not count toward the 48 hours estimate.

Delivery Time

Once the carrier picks up your package, delivery typically takes 3-5 businessday.

Delivery time consists of the following stages:

Carrier driver scans package during warehouse pickup
Package transported to local carrier depot
Package sorted and routed to regional hub
Package loaded onto long-distance truck or plane
Package travels to destination region
Package arrives at destination sorting facility
Package sorted onto specific delivery route
Package loaded onto local delivery vehicle
Driver scans package before departure
Package delivered to your address
Driver completes final delivery scan

The 3-5 businessday estimate applies to standard ground service within the contiguous service area. Remote addresses, island locations, and rural routes may require additional transit days.

How to Estimate Your Delivery Date

Use this method to predict when your order will arrive:

Step 1: Count 48 hours business days from your order date. This is when your package ships.

Step 2: Count 3-5 businessday business days from the ship date. This is your estimated delivery date.

Total: 48 hours + 3-5 businessday business days from order date

Example with specific numbers: If you order on a Monday and 48 hours equals 2 days, your order ships on Wednesday. If 3-5 businessday equals 4 days, your order delivers on the following Tuesday (Wednesday to Thursday is day 1, Friday day 2, Monday day 3, Tuesday day 4).

Receiving Tracking Information

We email your tracking number when the carrier scans your package at our warehouse. This scan happens after processing is complete, typically on the final day of the 48 hours window.

After receiving your tracking number, the carrier’s tracking page may show “Label Created” for up to 24 hours. This is normal. Actual movement scans appear once your package reaches the carrier’s first sorting location. If your tracking status does not change for more than 48 hours, please contact our support team for assistance.

Potential Delivery Delays

While we aim to meet the 48 hours and 3-5 businessday estimates, certain situations can extend delivery time:

Typographical errors in the shipping address
Missing apartment, suite, or unit number
Blizzards, ice storms, or extreme cold
Hurricanes, tropical storms, or flooding
Thanksgiving, Christmas, or New Year holiday weeks
Carrier black Friday or Prime Day volume surges
Local carrier facility staffing shortages
Package incorrectly sorted at regional hub
Delivery attempt made when no one was present
Package left at wrong address by driver
Customs inspection for cross-border shipments

If your order has not arrived after 48 hours + 3-5 businessday + 5 business days, please contact us. We will open an investigation with the carrier.

Contacting Customer Service

Our customer service team handles all shipping questions, including processing status, tracking numbers, address corrections, delivery delays, and damaged packages.

Use this link to reach our customer service department

To receive the fastest possible response, please include your order number, the name used on the order, and a short description of your question or problem. Our team typically replies within one business day.

Thank you for shopping with www.typicalguitars.com. We value your business and work hard to ensure every order arrives correctly and on time.